Introduction

We are a cloud-based software as a service and online platform for professionals. People use our service to analyze and measure technology effectiveness; obtain best practice information and generate customized feedback to address their specific technology needs or business issues. People may also use our Services to connect with others and find information. Our Privacy Policy applies to any Member, user or visitor. Our registered users (“Members”) share their professional information, receive feedback and recommendations, engage with the Services, exchange knowledge and professional insights, post and view relevant content, learn and develop skills, and improve the world around them using the capabilities of our tools. Content and data on some of our Services is viewable to non-members (“Visitors”).

Services

This Privacy Policy, including your registration to use of our Services.

This Privacy Policy applies to Frankenstein Tools hosted online, Frankenstein Tools -branded apps, and other Frankenstein Tools-related sites, apps, communications and services (“Services”), including off-site Services, such as our ad services but excluding services that state that they are offered under a different privacy policy.

Data Controllers and Contracting Parties

Frankenstein Holdings, Inc. (manufacturer and developer of Frankenstein Tools) will be the controller of your personal data provided to, or collected by or for, or processed in connection with, our Services.

As a Visitor or Member of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy

Change

Changes to the Privacy Policy apply to your use of our Services after the “effective date.”

Frankenstein Tools (“we” or “us”) can modify this Privacy Policy. If you object to any changes, you may close your account.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.

1. Data We Collect

1.1 Data You Provide To Us

You provide data to create an account with us.

Registration

To create an account you need to provide data including your name, email address and/or mobile number, and a password. If you register for a premium Service, you will need to provide payment (e.g., credit card) and billing information.

You create your Frankenstein Tools profile (a complete profile helps you get the most from our Services).

Profile

You have choices about the information on your personal and/or work information, capabilities, photo, or other details. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services. It’s your choice whether to include sensitive information on your account and profile and to make that sensitive information available to all Frankenstein Tools and it’s technology systems including artificial intelligence. Please do not post or add personal or work data to your profile that is illegal, or sensitive in nature that, would cause you extreme harm if it were to get inadvertently released or stolen via a cyber security incident or theft.

Posting and Uploading

We collect data from you when you provide, post or upload it to our Services, such as when you fill out a form, (e.g., providing information around your Observability), request for a services consultation, request Frankenstein Tools artificial intelligence services, or submit other information required to use the Services. If you opt to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list). If you sync your contacts or other data with our Services, we will collect your address book.

You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with our Services.

1.2 Data From Others

Others may post or write about you.

Content and News

You and others may post content that includes information about you (as part of blogs, articles, posts, comments, videos) on our Services.

Others may sync their contacts or other data with our Services

Contact and Other Information

We receive personal data (including contact information) about you when others import or sync their contacts or other data with our Services, associate their contacts with Member profiles. If you or others opt-in to sync email accounts with our Services, we will also collect “email header” information that we can associate with Member profiles.

Customers and partners may provide data to us.

Partners

We receive personal data (e.g., name and email address ) about you when you use the services of our customers and partners.

Related Companies and Other Services

We receive data about you when you use some of the other services provided by us or our affiliates.

1.3 Service Use

We log your visits and use of our Services, including mobile apps.

We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology, such as when you add information, perform analysis, view or click on content or ads (on or off our sites and apps), perform a search, install or update one of our mobile apps, share output. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.

1.4 Cookies and Similar Technologies

We collect data through cookies and similar technologies.

We use cookies and similar technologies (e.g., pixels and ad tags) to collect data (e.g., device IDs) to recognize you and your device(s) on, off and across different services and devices where you have engaged with our Services. We also allow some others to use cookies as described in our Cookie Policy. We also collect (or rely on others who collect) information about your device where you have not engaged with our Services (e.g., ad ID, IP address, operating system and browser information) so we can provide our Members with relevant ads and better understand their effectiveness.

1.5 Your Device and Location

We receive data through cookies and similar technologies

When you visit or leave our Services (including some plugins and our cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to and the time of your visit. We also get information about your network and device (e.g., IP address, proxy server, operating system, web browser and add-ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.

1.6 Messages

If you communicate through our Services, we learn about that.

We collect information about you when you send, receive, or engage with messages in connection with our Services. We also use automatic scanning technology on user activity to support and protect our site. For example, we use this technology to suggest possible responses and advisory information to you and to manage or block content that violates our User Agreement of our Services.

1.7 Workplace and Work Provided Information

When your organization (e.g., employer or school) buys a premium Service for you to use, they give us data about you.

Others buying our Services for your use, such as your employer or your school, provide us with personal data about you and your eligibility to use the Services that they purchase for use by their workers, consultants or students. For example, we will get contact information for “Company Page” administrators and for authorizing users of our premium Services.

1.8 Sites and Services of Others

We get data when you visit sites that include our ads, cookies or some of our plugins or when you log-in to others’ services with your Frankenstein account.

We receive information about your visits and interaction with services provided by others when you log-in with Frankenstein or visit others’ services that include some of our plugins or our ads, cookies or similar technologies.

1.9 Other

We are improving our Services, which means we get new data and create new ways to use data.

Our Services are dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we collect, use or share your data, we will modify this Privacy Policy within a one year timeframe.

2. How We Use Your Data

We use your data to provide, support, personalize and develop our Services.

How we use your personal data and information will depend on which Services you use, how you use those Services and the choices you make while using our various capabilities offered within our tools. We use the data that you provide and personalize our Services, including with the help of automated systems, artificial intelligence and inferences we make, so that our Services (including ads) can be more relevant and useful to you and others.

2.1 Services

Our Services help you analyze your technology and business activities and make recommendations, stay informed, get training and be more productive.

We use your data to authorize access to our Services and honor your settings.

Stay Informed

Our Services allow you to stay informed about technology practices, ideas regarding professional topics you care about, as well as interactions from Frankenstein Holdings Inc. employees or associates. Our Services also allow you to improve your professional skills, or learn new ones. We use the data we have about you (e.g., data you provide, data we collect from your engagement with our Services and inferences we make from the data we have about you), to personalize our Services for you, such as by recommending or ranking relevant guidance or content on our Services. We also use the data we have about you to suggest products and services as part of the Services. So, if you let us know that you are interested in a new topic (e.g., by watching a learning video), we will use this information to personalize content and suggestions on our site, or suggest related learning content to help you towards that new skill. We use your content, activity and other data, including your name to further customize and personalize your experience while using our Services.

2.2 Premium Services

Our premium Services help paying users by providing advanced capabilities, access to artificial intelligence related features and analysis as well as access to human-based consulting and advisory services

We sell premium Services that provide our customers and subscribers with customized functionality and tools (including advanced analytics and alerts) as part of our solutions. Customers can export limited information from your profile, such as available reports, reviews, current company details, playbooks and templates. Premium Services customers can store information they have generated limited to our storage policies. The data stored by you is subject to this privacy policy and internal security and operational concerns which will change from time to time.

2.3 Communications

We contact you for a variety of reasons including support, profile related issues, advisory services, billing-related issues and other reasons to affect and enable our Services.

We will contact you through email, mobile phone, notices posted on our websites or apps, messages to your Frankenstein Tools inbox (for tools offering this capability), and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services, network updates, reminders, suggestions and promotional messages from us and our partners. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.

We also enable communications between you and others through our Services, including for example invitations, mail, group announcements and messages between connections.

2.4 Advertising

We serve you tailored ads both on and off our Services. You cannot opt-out of seeing our ads.

We target (and measure the performance of) ads to Members, Visitors and others both on and off our Services directly or through a variety of partners, using the following data, whether separately or combined:

- Data from advertising technologies on and off our Services, pixels, ad tags, cookies, and device identifiers;
- Member-provided information (e.g., profile, contact information, title and industry);
- Data from your use of our Services (e.g., search history, input information, content you create, workflows used, features utilized, content you read, who you follow or is following you, connections, groups participation, page visits, videos you watch, clicking on an ad, etc.), including as described in other sections of this privacy policy
- Information from advertising partners, vendors and publishers; and
- Information inferred from data described above (e.g., using input from a profile to infer industry, maturity, and other bracketing and rankings; using your feed activity to infer your interests; or using device data to recognize you as a Member).

We will show you ads called sponsored content which look similar to non-sponsored content, except that they are labeled as advertising (e.g., as “ad” or “sponsored”). If you take a social action (such as like, comment or share) on these ads, your action is associated with your name and viewable by others, including the advertiser. If you take a social action on Frankenstein Tools ads, that action may be mentioned with related ads.

Info to Ad Providers

We do not share your personal data with any third-party advertisers or ad networks except for: (i) hashed IDs or device identifiers (to the extent they are personal data in some countries); (ii) with your separate permission (e.g., in a lead generation form) or (iii) data already visible to any users of the Services (e.g., profile). However, if you view or click on an ad on or off our Services, the ad provider will get a signal that someone visited the page that displayed the ad, and they may, through the use of mechanisms such as cookies, determine it is you. Advertising partners can associate personal data collected by the advertiser directly from you with hashed IDs or device identifiers received from us.

2.5 Marketing

We promote our Services to you and others.

In addition to advertising our Services, we use Members’ data and content for invitations and communications promoting membership and network growth, engagement and our Services.

2.6 Developing Services and Research

We develop our Services and conduct research

Service Development

We use data, including public feedback, to conduct research and development for our Services in order to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services.

Other Research

We seek to create economic opportunities for Members of the global workforce and to help them be more productive and successful. We use the personal data available to us to research social, economic and workplace trends, such as technology adoption and skills needed in the modern enterprise including policies that help bridge the gap in various industries and geographic areas. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish economic insights, presented as aggregated data rather than personal data.

Surveys

Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide.

2.7 Customer Support

We use data to help you and fix problems.

We use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).

2.8 Insights That Do Not Identify You

We use data to generate insights that do not identify you.

We use your data to produce and share insights that do not identify you. For example, we may use your data to generate statistics about our members, their profession or industry, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or create demographic workforce insights.

2.9 Security and Investigations

We use data for security, fraud prevention and investigations.

We use your data (including your communications) for security purposes or to prevent or investigate possible fraud or other violations of our User Agreement and/or attempts to harm our Members, Visitors or others.

3. How We Share Information

3.1 Our Services

Any data that you include on your profile or create using the Services will be stored and analyzed.

Profile

Your profile is private and not visible to all Members and customers of our Services. Subject to your settings, it can also be visible to others on or off of our Services (e.g., Visitors to our Services or users of third- party search engines). Post that Members submit in our blog services are always visible by the general public.

Our Services allow viewing and sharing information including through posts, likes, follows and comments.

- When you share an article or a post (e.g., an update, image, video or article) publicly it can be viewed by everyone and re-shared anywhere. Members, Visitors and others will be able to find and see your publicly-shared content, including your name (and photo if you have provided one).
- In a group, posts are visible to others in the group. Your membership in groups is public and part of your profile, but you can change visibility in your settings.
- Any information you share through companies’ or other organizations’ pages on our Services will be viewable by it and others who visit those pages.
- When you follow a person or organization, you are visible to others and that “page owner” as a follower.
- We let senders know when you act on their message, subject to your settings where applicable.
- When you like or re-share or comment on another’s content (including ads), others will be able to view these “social actions” and associate it with you (e.g., your name, profile and photo if you provided it)

Your employer can see how you use Services they provided for your work and related information.

Enterprise Accounts

Your employer may offer you access to our enterprise Services including artificial and human intelligence resources. Your employer can review and manage your use of such enterprise Services.

By activating a Frankenstein Tools account and accepting our Terms of Service, you provide us permission to share with your employer relevant data from your profile or use of our non-enterprise Services.

Your data may also be made available to your employer or be connected with information we receive from your employer to enable these tools and services.

3.2 Communication Archival

Regulated Members may need to store communications outside of our Service.

Some Members (or their employers) need, for legal or professional compliance, to archive their activity, and will use services of others to provide these archival services.

We enable archiving of information on a case by case basis by and to those Members outside of our Services.

3.3 Others’ Services

You may link your account with others’ services so that they can look up your contacts’ profiles, external data sources and content, publicly shared content on 3rd party such platforms, or enable you to start conversations with your connections on such platforms. Excerpts from your profile may also appear on the services of others based on their terms of services and privacy policies.

When you opt to link your account with other services, personal data will become available to them. The sharing and use of that personal data will be described in, or linked to, a consent screen when you opt to link the accounts. Third-party services have their own privacy policies, and you may be giving them permission to use your data in ways we would not. You may revoke the link with such accounts.

3.4 Related Services

We share your data across our different Services and Frankenstein Holding Inc. affiliated entities.

We will share your personal data with our affiliates to provide and develop our Services. We may combine information internally across the different Services covered by this Privacy Policy to help our Services be more relevant and useful to you and others. For example, we may personalize your feed or recommendations based on your learning history.

3.5 Service Providers

We may use others to help us with our Services.

We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.6 Legal Disclosures

We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Frankenstein Holdings, Inc., our Members, personnel or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand. To learn more, please contact us directly.

3.7 Change in Control or Sale

We may share your data when our business is sold to others, but it must continue to be used in accordance with this Privacy Policy.

We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

4. Your Choices & Obligations

4.1 Data Retention

We keep most of your personal data for as long as your account is open.

We generally retain your personal data as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services every few years, we will retain your information and keep your profile open, unless you close your account. In some cases we choose to retain certain information (e.g., insights about Services use) in a depersonalized or aggregated form.

4.2 Rights to Access and Control Your Personal Data

You can access or delete your personal data. You have many choices about how your data is collected, used and shared.

We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer some settings for you to control and manage the personal data we have about you. In other cases, you can contact us to help administer your data. For personal data that we have about you, you can:

- Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
- Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
- Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
- Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

You may contact us using the contact information below regarding the above items, and we will consider your request in accordance with applicable laws.

4.3 Account Closure

We keep some of your data even after you close your account.

If you choose to close your Frankenstein Tools account, we generally delete closed account information within one year of account closure, except as noted below.

We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse (e.g., if we have restricted your account for breach of our policies), enforce our User Agreement, or fulfill your request to "unsubscribe" from further messages from us.

Information you have shared with others, we do not control data that other Members have copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.

5. Other Important Information

5.1. Security

We monitor for and try to prevent security breaches.

We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send or store with us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

5.2. Cross-Border Data Transfers

We store and use your data outside your country.

We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.

5.3 Lawful Bases for Processing

We have lawful bases to collect, use and share data about you. You have choices about our use of your data. At any time, you can withdraw consent you have provided by contacting us directly.

We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Frankenstein Tools services you have requested) and “legitimate interests.”

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us directly.

5.4. Direct Marketing and Do Not Track Signals

Our statements regarding direct marketing and “do not track” signals.

We currently do not share personal data with third parties for their direct marketing purposes without your permission. Learn more about this by contacting us.

5.5. Contact Information

You can contact us or use other options to resolve any complaints.

If you have questions or complaints regarding this Policy, please first contact Frankenstein online. You can also reach us by physical mail at our address found on our website.

Consent

We process data. You may withdraw your consent at any time by opting-out of our services through cancellation of the Services and discontinuing usage, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal. Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or performance of your contract with us. We will rely on legitimate interests as a basis for data processing where the processing of your data is not overridden by your interests or fundamental rights and freedoms.